This is the privacy statement of The Information Lab's website.
The Information Lab is a limited liability company under Dutch law located at Haaksbergweg 75, 1101 BR Amsterdam.

When you visit our website, certain personal data about you is collected and processed. Because the protection of your privacy and personal data is very important to us, we ensure that our business operations are in full compliance with applicable privacy and data protection laws and regulations. This privacy statement provides information about your personal data collected by The Information Lab and how The Information Lab processes your personal data.

  1. Who is the controller of your personal data?
    The Information Lab is the controller of your personal data.
  2. What personal data are collected and for what purposes do we process your personal data?

    1. To respond to your requests and keep you informed
      Your personal data is processed from you when you fill out our contact form or leave your personal data for an event. For this purpose, we process personal data such as your name, your e-mail address and telephone number.

      This personal data is processed based on your consent.

    2. For marketing purposes
      We may use your data for direct marketing purposes and for research purposes (research on the quality of our services). With regard to direct marketing purposes, your personal data will be processed if you have indicated that you wish to be kept informed of our activities and or developments (news). If you do not wish your data to be used for these purposes, please let us know via the contact details below.

      This personal data is processed based on your consent.

    3. For the technical and functional management of the website
      We process certain personal data for the technical and functional management of our website to ensure that our website provides you with an optimal user experience.

      For this purpose, we may process personal data such as your IP address, the pages you visit, the browser used, geographical data (e.g. your location), your preferred language and the time and duration of your visit. We do this through the use of cookies. In this regard, please see our cookie statement.

      These personal data are processed on the basis of your consent and on the basis of The Information Lab's legitimate interest in improving its website and protecting it from cyber-attacks or other unlawful acts.

  3. Who has access to your data?
    We will not share your personal data with third parties unless it is necessary for the provision of services, performance of an agreement or if we are required to do so by law or court order. If third parties are used, The Information Lab will ensure applicable processor agreements in accordance with laws and regulations whereby the security of your personal data is guaranteed by the processor. Personal data are stored in The Information Lab's customer relationship management system.
  4. How are your personal data protected?
    To protect your personal data against (accidental) destruction, loss, alteration, unauthorized disclosure or access, The Information Lab uses technical and organizational security measures. For example, The Information Lab has taken measures to ensure that only the necessary persons have access to the personal data and that security measures are checked regularly. In addition, The Information Lab has its own information security policy.
  5. How long will your personal data be kept for the stated purposes?
    At the moment the retention of the personal data is no longer necessary for the purpose for which it was collected, the personal data will be destroyed. For the purposes concerning technical and functional management of the website, the data will not be kept longer than the legal period after visiting the website, unless specific circumstances justify a longer retention period.
  6. Links to other websites or social media?
    Our website may contain references or links (e.g., hyperlinks) to other third-party websites. In addition, you may be referred to The Information Lab on social media. The Information Lab is not responsible for the processing of personal data carried out through these websites or social media. Neither the privacy policy nor the cookie statement of The Information Lab apply.
  7. How do you get in touch with us to exercise your rights?
    As a data subject, you have the right to access your personal data processed by The Information Lab at no additional cost. In addition, you have the right to correct, supplement, delete and restrict the processing of your personal data. You also have the right to portability of your personal data and the right to object to data processing.

    At the time the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Your request to exercise the aforementioned rights can be sent to the Marketing and Communications Department, e-mail address: Questions or comments regarding The Information Lab's personal data protection policy may be sent to the same e-mail address.

    In case of complaints regarding unlawful processing of personal data, you can contact the supervisory authority, being the Authority Persoonsgegevens (Postbus 93374, 2509 AJ Den Haag).

  8. Privacy statement changes
    This privacy statement may be amended at the time when, due to the addition of a new functionality on the website, processing operations other than those described here take place. Any future changes in the way we have organized the protection of personal data will be published on our website through this privacy statement.

    To make sure you are familiar with the changes, we ask that you check the privacy notice periodically.

    This version of the privacy statement is effective as of May 2018.

  9. Contact details
    Please direct any questions regarding our privacy statement to the Marketing and Communications Department. The email address is: